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IT Help Desk

IT office has maintained a portal named “IT support” to facilitate the faculty and staff across the university. All staff and faculty members generate queries though IT support which is directly monitored by IT office. Software are remotely installed in computers. IT helpdesk also provides wifi facility to laptops of students and faculty. IT helpdesk also responsible for answering queries of students. If any student find problem in his/her login id, he/she can directly contact to IT help desk. 

IT help desk perform these tasks: 

1. Supported Operating Systems & Software

2. IT Support Program for providing support to faculty

3. Faculty Computer Maintenance & Repair

4. Computer Account Information

5. UOL Faculty & Staff Email Accounts

6. UOL Students Email Accounts

7. Internet Access both (LAN & Wi-Fi)

8. Computer Security

9. Data Security