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Timely based maintenance and update of hardware and software which helps user to use fresh technology and make his work easy. Maintenance includes installing software updates and upgrading or repairing hardware components. This also includes installing software updates on applications such as enterprise applications used on campus.

Regular maintenance reduces the amount of unscheduled IT Infrastructure downtime that might otherwise be experienced.

Preventive Maintenance

Preventive maintenance is periodic scheduled work to provide adjustments, cleaning, minor repairs, and routine inspections of equipment and facilities. ITS Department plans and schedules this type of maintenance work to prolong the life of equipment and reduce interruptions of equipment operations.

Emergency maintenance:

Unscheduled corrective maintenance performed to keep the system operational.

Corrective maintenance:

Reactive modification of a software product performed after delivery to correct discovered faults. This appears as bug fixes.

Adaptive maintenance:

Helps to keep the software usable in a changed or changing environment